Your complete satisfaction is our priority! If you are not completely satisfied with a product for any reason, please contact our Customer Service at firstname.lastname@example.org or (847) 802-9802 during business hours. We will listen to your concerns and discuss the best way to get the most out of your purchase.
If we can’t make this product work for you, Day by Day Beauty is happy to arrange for a return or exchange of the item. The product must be purchased through Day by Day Beauty’s company website or Amazon store. Purchases made from an unauthorized Third Party will not be honored.
If a customer needs to return the product to Day by Day Beauty, customers are responsible for return shipping charges, unless the return was a result of damage or error. Return the product via UPS or US mail or another common carrier. We are not responsible for return packages that may be lost or damaged in transit; we recommend using a shipping method with tracking and insurance. Retain your shipping receipt for proof.
Respecting our Return Policy
Day by Day Beauty has the right to refuse a return to a customer who has abused the satisfaction guarantee.
Abusing our return policy includes, but is not limited to, a customer who wants a full refund yet continues to purchases product, use the product, and deems the product unsatisfactory.
Broken or Damaged Items
Once your order arrives, please examine it for any damage that may have occurred during shipping. If a product has been broken or damaged during shipping contact us immediately to get instructions. Please keep the box, packaging materials, and damaged items for inspection by the carrier.
Day by Day Beauty, Inc. reserves the right to change and update this return policy at any time.